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Our competent and enhanced team can assist you with recovering outstanding debt and closing distressed accounts without pressure of discomfort.

Service


What is soft collections?
Soft collections are a term used to describe the collection of bad debt by means other than legal action. This process is implemented before legal action is instituted as a last effort to collect monies due quicker and at a lower cost.
Terms and conditions for soft collections:
  • 1.“No Collection No Fee” – if we cannot collect your money during soft collection phase, you do not have to pay any fees, we will give the file back to you without any charge. There is only one exception, if you withdraw the file from us before the debtor made any payments, you will be liable for our collections cost. Also see point 4 below.
  • 2. You as the client will receive the amount handed over as reflected on your statement, we will charge the cost and commission to the debtor.
  • 3. When a debtor is wrongfully handed over for collections and the file must be withdrawn, you as the client will be liable to pay our fees within 7 days of receiving our invoice.
  • 4. When a debtor is wrongfully handed over for collections and the file must be withdrawn, you as the client will be liable to pay our fees within 7 days of receiving our invoice.
  • 5. When we struggle to collect the money during the soft collection phase, we will not keep the file for longer than 90 days after receiving the hand over mandate. We will make sure that you can go the Legal route if you would like to..

What is legal action?
The act of using a lawyer or a court to help settle a disagreement, etc. that you have with a person or an organization:
Terms and conditions for Legal action:
  • 1. The option to take the matter on to legal action, is entirely up to you as the client.
  • 2. You can use your own attorney or make use of VI Debt Recovery to take Legal action on your behalf.
  • 3. You as the client are responsible for the cost of the legal action and attorney fees.
  • 4. Legal action can be a costly ordeal, so make sure you use the right attorney and keep up to date with the progress of the case.

What is Vehicle & Asset Recoveeries
The services include but are not limited to:

1.Collections(Day to Day)
  • The bidder has a high success rate in making undertakings to pay, promises to pay and following up on the undertakings and ensuring these arrangements are kept.

    • 2.Tracing
  • The bidder has extensive knowledge in internal tracing, drawing from experience and making use of information at hand (credit applications etc.), electronic databases (Facebook etc.) credit bureaus (the bidder has access to the 3 major credit bureaus databases) and other lenders as well as account holders..

    • 3.Procurement of documents
  • The bidder is experienced in the collection of documents, information and reporting related to deceased estates, liquidations, insolvencies, debt review and insurance claims, liens and customer rehabilitation.

    • 4.Visitations and Recovery of assets: (Late Stage / Legal)
  • The bidder also provides the service of visits to confirm addresses, procuring undertakings and rehabilitation documents, third party information, inspections, photos and recovery.




    • Consumer Debt Collecting

    It is well known that one of the key benefits of using a debt recovery company is their thorough knowledge of the laws that apply to your case. Collecting debt on your own, while remaining within the rules, can be a challenging ordeal. This is particularly true when dealing with the accumulation of consumer debt.

    Commercial Debt Collecting

    Here the secret boils down to the debt collector 's abilities. Not all debt collectors who start of in debt collecting are able to adapt to commercial debt collecting, which is a highly specialized field. Collectors must maintain a delicate balance between recovering the money and still trying to maintain the relationship between the client and their customer.

    Tracking & Tracing

    Collecting debt can be an uphill battle, particularly when the person who owes you money is gone. Therefore, you need an experienced debt collection agency with qualified debt collection and tracing agents to monitor and locate the debtors with the most recent contact and job information.

    Default listing

    When a debtor is in default and fails to settle his debt, he/she can in terms of Sect 129(1) of the National Credit Act of 2005 be listed on the credit bureau, if the necessary notice were send to the debtor informing him of the intent to do so. Our system not only allow us to upload default listings, but also remove listings in terms of Sect 129/130 of the National credit act.

    Full Legal Process

    The second phase of our recovery process is taking legal action against a debtor. Although every attempt is made to facilitate payment, some debtors respond solely to court proceedings.Sadly this is a time-consuming process and a expensive exercise.And in most cases a fruitful one. Different debtors respond differently to lawsuit.

    Monthly Reporting

    Our reporting services provide our clients with the knowledge and confidence that their accounts are being managed effectively, and that we always have their best interest in mind.
  • Monthly status reports that detail collection activity on the account.
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    Testimonials

    We thank you for all our awesome testimonials!
    Let's see what others have to say about VI Debt Recovery!

    Wonderful Support!

    I highly recommend the services of VI Debt Recovery. The staff are extremely efficient!

    EC Nelmapius, Igmi’s - Express

    Awesome Services!

    We have been using VI Debt Recovery to assist with the collection of outstanding invoices. They do an exceptional job, provide good feedback from clients and they ensure that we receive all outstanding money.

    Elmarie Slabbert - Pro Granite

    Great & Talented Team!

    VI Debt Recovery have greatly reduced our bad debt balance on our accounts and continue to do so time efficiently. I have found VI Debt Recovery staff to be very knowledgeable, professional and cooperative throughout our course of business with them.

    Jesse Pillay - CipherWave Storage solutions

    Wonderful Support!

    We have been working with VI Debt Recovery for a few months and their service has been impeccable.

    Nina Schutte - 7 Wireless

    Awesome Services!

    Explain to you how all this mistaken idea of denouncing pleasure and praising pain was born and I will give you completed.

    Jacques Philips - Designer

    Great & Talented Team!

    I just wanted to share a quick note and let you know that you guys do a really good job.

    Andre Joubert - DRCS



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